Privacy Policy for Opal Processing LLC

Effective Date: 07/31/2025

Opal Processing LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, submit forms through our funnels, or engage with us via marketing and advertising channels.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
We may collect the following categories of personal information:

Identifiers such as your name, email address, and phone number;

Any additional information you voluntarily enter in form submissions.

This data may be collected directly from you via web forms, or automatically through analytics and advertising tools.

We do not intentionally collect sensitive personal data (e.g., health, financial, government ID) through our website. Please avoid submitting such data unless specifically requested.

2. How We Use Your Information
We use the collected information to:

Operate lead generation funnels;

Communicate with you through email campaigns (including tracking opens and clicks);

Market our services and retarget ads through platforms such as Google and Meta;

Manage customer relationships via CRM systems.

Legal bases for processing include: your consent, the performance of a contract, and our legitimate business interests.

3. Sharing of Information
We may share your personal data with:

Third-party platforms like Google and Meta for analytics and advertising;

CRM providers and payment processors for customer engagement and transaction facilitation;

Other third-party tools or embedded plugins (e.g., schedulers, videos, chat tools) which may collect data per their own privacy policies.

4. Cookies and Tracking Technologies
Our site may use cookies or similar technologies to collect and store your preferences and usage information. These may be used for analytics (e.g., Google Analytics), advertising, and embedded third-party tools.

We may implement a cookie banner or consent tool allowing you to manage preferences. Until then, please adjust your browser settings to manage cookies.

Do Not Track: Our website does not currently respond to "Do Not Track" signals set by your browser.

5. Your Rights Under U.S. State Laws
Under laws like the California Consumer Privacy Act (CCPA/CPRA), Colorado Privacy Act (CPA), and Virginia Consumer Data Protection Act (VCDPA), you may have the following rights:

Right to know what personal information we collect, use, disclose, or sell;

Right to access your personal data;

Right to correct inaccurate data;

Right to request deletion of your data (with exceptions);

Right to opt-out of sale or sharing of personal data (e.g., for ad targeting);

Right to non-discrimination for exercising your rights.

To exercise these rights, email us at [email protected].

Notice to California Residents
In the past 12 months, we may have collected the following categories of personal information:

Identifiers (e.g., name, email, phone);

Internet activity (e.g., browsing behavior, cookies);

Geolocation data (via IP address).

We may share this data with third-party ad platforms and analytics providers. Under California law, such sharing may qualify as a "sale" or "sharing."

You may opt out by emailing us at [email protected] with the subject line “Do Not Sell My Personal Information.”

6. Data Retention
We retain personal data as long as necessary for the purposes outlined in this policy or as required by applicable law.

7. International Visitors
If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S. By using our site, you consent to such transfer and processing.

8. Data Security
We use GoHighLevel (GHL) to manage data, which implements:

Secure infrastructure hosted on Amazon Web Services (AWS);

Encryption in transit and at rest;

Role-based access control and audit logs;

Multi-factor authentication and regular security audits.

9. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect or solicit data from anyone under 13.

10. Changes to This Policy
We reserve the right to update this Privacy Policy. We will notify users by updating the "Effective Date" at the top of this page.

11. Contact Us
If you have questions or requests regarding this Privacy Policy, contact us at:
[email protected]